Information on Personal Data

Who is the controller of my data?

The administrator of your personal data is Fluentbe Spółka z ograniczoną odpowiedzialnością with its registered office in Warsaw (00-895), at Biała 4, premises 81, entered into the register of entrepreneurs by the District Court for the Capital City of Warsaw, 12th Commercial Division of the National Court Register, under KRS number 0000562340, NIP 527-27-38-544, REGON: 361742271 (hereinafter: "Administrator" or "Fluentbe").

Who is the controller of my data?

Fluentbe processes your personal data for the following purposes:

1. Provide a response to your request for contact regarding the presentation of the Administrator's offer related to foreign language teaching,
2. Processing data for marketing purposes,
3. Providing educational services to you, including online foreign language learning on the basis of the concluded agreement,
4. Performing assessment of your learning progress,
5. Carry out activities aimed at improving the quality of services provided,
6. Inform you of lesson cancellations or postponements,
7. Statistics.

Fluentbe processes your personal data for the purpose of:

Fluentbe processes your personal data for the following purposes:

1. On the basis of your request to contact you regarding the presentation of the Administrator's offer related to foreign language teaching, this request is treated as consent to the processing of personal data; we inform you that your consent may be withdrawn at any time;
2. On the basis of a contract for the provision of educational services - if such a contract is concluded; this basis also includes the possibility of contacting you in the event of cancellation or postponement of individual lessons in the course;
3. On the basis of legal obligations incumbent on the Administrator, in particular related to the need to issue appropriate tax and accounting documents;
4. On the basis of the legitimate interest of Fluentbe, which finds support in Article 6(1)(f) RODO. This interest consists in assessing whether the services provided by the Administrator receive a positive response and to improve the quality of the services provided by Fluentbe.

In the case described in point 1, failure to provide personal data will prevent the Administrator from contacting you and providing an offer.

In the cases described in points 2 and 3, providing personal data is a statutory and contractual requirement. Failure to provide personal data will prevent the Administrator from providing services to you. In cases described in points 2 and 3, providing personal data is a statutory and contractual requirement.

Who may be the recipient of my personal data, i.e. the entity to whom the Administrator may disclose my personal data?

Such entities may be:

1. Accounting or auditing firms that provide accounting, payroll or auditing services to the Administrator,
2. IT firms and companies that provide support and management of the Administrator's IT infrastructure.
3. Digital Marketing Service Providers. We periodically appoint digital marketing agents to conduct marketing activity on our behalf, such activity may result in the compliant processing of personal information. Our appointed data processors include:
   Prospect Global Ltd (trading as Sopro) Reg. UK Co. 09648733. You can contact Sopro and view their privacy policy here: http://sopro.io. Sopro are registered with the ICO Reg: ZA346877 their Data Protection Officer can be emailed at: [email protected].

How long will my data be stored?

Your personal data will be kept for the duration of the contract for the provision of educational services, and after its termination for the period of limitation of any civil claims or tax liabilities. Where the legal basis for the processing of personal data is consent - the processing of personal data will take place until the consent is withdrawn.

What are my rights in relation to the processing of personal data?

The Administrator informs that you have the right to withdraw your consent at any time, which, however, does not affect the validity of the personal data processing that took place before the withdrawal of consent.

You have the right to access, rectify, erase or restrict the processing of your personal data, if there are legal grounds for this. You also have the right to data portability of data processed by automated processing systems. You have the right to access your personal data, correct them, erase them or restrict their processing, if there are legal grounds to do so.

You have the right to lodge a complaint to the supervisory authority controlling the processing of your personal data

Can my data be seen by other Internet users?

In connection with the nature of the language classes, your personal data may be available to other participants of the course you are attending and to the teacher. However, the data will not be publicly available, i.e. it will not be visible to other Internet users.

Fluentbe informs you that due to the IT tools used, in particular those supporting the connection with the teacher, the image of the course participants may be visible to other course participants.

Does Fluentbe transfer my personal data to countries outside the European Union?

Because of the use of IT tools that are provided by companies from different countries, it may happen that your personal data is, as part of those tools, transferred to countries outside the EU. In this case Fluentbe makes sure that the tool providers enter into special agreements regarding personal data or act on appropriate legal mechanisms such as Privacy Shield.

What if Fluentbe obtained my personal information from my employer?

Where your personal data has been obtained from your employer, Fluentbe acts as a so-called processor (processor). Your data is processed on the basis of the contract concluded with the Employer, and Fluentbe processes it only for the purpose of fulfilling the contract with the Employer. To this extent, Fluentbe may contact you to inform you of a cancelled or postponed lesson.

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Cookies Policy

Obowiązuje od 24 maja 2018 r.

Basic information

What are cookies? Cookies are small text files that are stored on a website user's hard drive. Cookies help website administrators manage their websites and improve the quality of the content provided.

What is device recognition?

Device recognition are mechanisms that identify the type of device from which a user connects to a website. These mechanisms also identify the operating system used on a particular device, the time zone from which the connection is made, the screen size and resolution, etc. These mechanisms are designed to adjust the appearance, size and other parameters of the website to a particular device. This information is not used to identify any individual.

What other information does Fluentbe use?

Fluentbe uses information from system logs (e.g. IP address) resulting from general Internet connection rules. This information is used for technical purposes related to the administration of our servers. In addition, IP addresses are used to gather general statistical demographic information (e.g., the region from which you are connecting).

Fluentbe uses cookies and other technologies and information to help manage its websites. For ease of transmission, cookies and other similar technologies will be referred to collectively as cookies.

What types of cookies does Fluentbe use?

Session cookies - these are files that are automatically deleted when you close your web browser.

Permanent cookies - these are files that are stored on your device for a specified period of time. Storage of these files is not dependent on closing the browser.

Individual cookies - set by Fluentbe services.

Third-party cookies - set by services other than Fluentbe, such as Google Analytics.

Fluentbe uses both its own cookies and third party cookies.

What types of cookies does Fluentbe use?

Cookies are necessary for Fluentbe to provide basic services related to the products offered.

Fluentbe uses its own cookies to enable users to log in to their accounts. Therefore, at least one user authentication per session is required to authorize a given user.

Fluentbe also uses cookies to optimize its websites and to adapt the content on the website to a person's preferences. This applies in particular to cookies that allow us to "read" how you use our website. Fluentbe also uses cookies to optimize its websites and tailor content to your preferences.

Cookies, including those from third parties, are also used for statistical and analytical purposes. These cookies allow Fluentbe to determine the average length of a visit to a site, the total number of visits to sites managed by Fluentbe . These cookies are fully anonymous and do not allow Fluentbe to identify any individual using our websites.

Fluentbe also uses cookies for personalized ads from companies such as Google, Facebook or Criteo. These cookies allow us to display advertisements for our website on other websites. These cookies use, among other things, the history of your visits to our websites. These cookies include both our own and third party cookies.

Fluentbe also uses cookies for remarketing purposes. These cookies allow us to display advertisements for our service on other websites. These cookies use, among other things, the history of visits to our websites. These cookies include our own cookies as well as third party cookies.

How can I manage my cookies?

Management of cookies is possible by changing the settings of your browser. Most often, managing cookies is possible from the "Settings" menu. In this menu you can find out how to delete cookies, block the saving of new cookies or set a notification when a new cookie is saved.

Is it possible to use Fluentbe websites with cookies turned off?

Disabling cookies in your browser does not usually prevent you from using our services, but it can make things more difficult. In particular, access to certain content may be difficult, and lack of cookies will prevent you from logging in.

Links to other websites

Fluentbe is not responsible for the privacy policies of the owners or operators of websites to which links from Fluentbe.com redirect you. We encourage you to read the privacy statements posted on those sites. The user is fully responsible for the content of the website to which the link posted by him on Fluentbe.com redirects.